Last updated: 10 October 2026.
This policy covers the GoGreen247 marketplace — the website at www.gogreen247.com and the GoGreen247 apps for iOS and Android — operated by Go Green Group, Dubai, UAE, which is the data controller. It explains what we collect, why, the legal basis we rely on, and what you can ask us to do about it.
When you register we store your name, email address, phone number and role (buyer or seller). Authentication is handled by our identity provider; we never see or store your password. If you sign in with Apple or Google we receive only the identifier and the email address that service releases to us — and where you use Apple's Hide My Email, we only ever see the relay address.
When you enquire about a machine, submit a cart, or use the contact form, we store your message and the contact details you give us so we can reply, and so the conversation is available to you and to the seller involved. A cart you build while signed out is held on your own device until you submit it or sign in.
If you list a machine, the specifications, photographs, pricing and contact details you provide are published on the public catalogue. Anything you put in a listing is intended to be seen by buyers.
The apps contain no advertising, no analytics SDKs and no third-party trackers. We do not track you across other companies' apps or websites, which is why the apps never ask for tracking permission.
The website uses a small number of cookies, described in our cookie policy. Necessary cookies keep you signed in; a preference cookie remembers your chosen language. We do not run advertising trackers. The mobile apps do not use cookies.
Our servers and error-monitoring keep standard request logs to diagnose faults and protect the site from abuse. Contact form submissions store a hashed form of your IP address, used only to rate-limit spam.
| Purpose | Legal basis (UK/EU GDPR Art 6) |
|---|---|
| Operating your account and keeping you signed in | Performance of a contract |
| Delivering enquiries and submitted carts to the right seller, and notifying you of replies by email, push notification or WhatsApp where you have given a number | Performance of a contract |
| Publishing the machine listings you submit | Performance of a contract |
| Producing the brochure PDFs you download | Performance of a contract |
| Keeping the service secure, diagnosing faults and preventing abuse | Legitimate interests — running a marketplace that is not overrun by fraud or spam |
| Translating listing text so buyers can read it in their own language | Legitimate interests — a cross-border marketplace only works if listings are readable |
| Sending push notifications to your device | Consent, which you give in the device permission prompt and can withdraw in your device settings |
We do not sell your personal data, we do not share it with third parties for their own marketing, and we do not make decisions about you by automated means alone.
Listing text is machine-translated into the site's supported languages so buyers can read it in their own. Listing content is sent to our translation provider for that purpose. Your account details are not.
We use service providers to run the service: cloud hosting and database, transactional email, error monitoring, push notification delivery, WhatsApp messaging and machine translation. Each acts on our instructions as a processor, receives only the data needed to perform its function, and is bound by a written contract. We may also disclose data where the law requires it.
Our infrastructure is cloud-hosted and your data may be processed outside your country of residence, including in the United Arab Emirates, the European Union and the United States. Where personal data of people in the UK or EEA is transferred outside that area, we rely on the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum where the UK GDPR applies), together with additional technical measures including encryption in transit and at rest. A copy of the clauses we rely on is available on request.
Account data is kept while your account is active. Enquiry and transaction records may be kept for up to seven years after the dealing ends, where we need them for a commercial, accounting or legal reason. Crash diagnostics are kept for 90 days. Backups may retain copies for up to 90 days after deletion from the live systems.
You can delete your account yourself, at any time:
Deletion removes your name, email address, phone number and company details, signs you out everywhere, permanently disables sign-in, deletes your cart, saved listings and notifications, and withdraws any listings you have published so they no longer appear in the catalogue. Enquiries you have already sent, and the records of completed dealings, are retained in anonymised form for the retention period above, because the seller on the other side of the conversation has their own record of it and we have accounting and legal obligations. You can also write to support@gogreen247.com if you would rather we did it for you.
Subject to the conditions in the applicable law, you can ask us to: give you a copy of your data; correct it; delete it; restrict how we use it; object to processing we carry out on the basis of legitimate interests; withdraw a consent you have given; or receive your data in a portable, machine-readable form. Write to support@gogreen247.com from the address on your account and we will respond within 30 days.
If you are in the UK or the EEA and you think we have handled your data wrongly, you also have the right to lodge a complaint with your local data protection supervisory authority. We would ask you to raise it with us first so we can try to put it right. Our representative for UK and EU data subjects can be reached at privacy@gogreen247.com.
As a UAE-established business we are also subject to Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and the equivalent rights it gives you.
This is a business-to-business marketplace and is not directed at children. We do not knowingly collect data from anyone under 18.
If this policy changes we will update the date at the top of this page, and tell you directly where the change is significant.
Go Green Group
Office #102-2, SMARK09, Al Karama, Dubai, UAE
Email: support@gogreen247.com
Privacy enquiries: privacy@gogreen247.com
